Scott Greenberg has over 10 years of experience as a multi-unit, award-winning franchise owner of Edible Arrangements, whose operation has won him international recognition. He’s recognized as the “Franchise Influencer.” 3 Key Takeaways: 1) High performing people take on more responsibility. 2) “People learn from failure stories as much as they learn from success stories.”...Read More
Stop Upselling & Start Upserving How to Grow Your Business With Better Service Instead of Just Bigger Sales “Would you like fries with that?” Whether you eat fast food or not, you’ve heard this question a thousand times. You go somewhere to buy something, and they try to sell you something additional. Upselling, also known...Read More
Is Your Brand Tattoo-Worthy? My Client’s Is What the Anytime Fitness Franchise Can Teach Us About Customer Service And Becoming the Ultimate Cult Brand I’ve spoken in front of a lot of franchise brands, but the folks from Anytime Fitness were different. I was told they’d be an enthusiastic group, but I’ve seen that before....Read More
