McDonald’s Isn’t Banking on Robots Solving the Labor Crisis Faced with a challenging labor market, some of the biggest restaurants in the country have transformed robotics into a mainstream alternative. As a business resilience speaker, this is one of my areas of interest. Chipotle is the best example. The fast casual not only began testing...Read More
“I treat them the way I want to be treated. It’s as simple as practicing the golden rule.” As a motivational franchise speaker, I was preparing to keynote for a chain of quick-service restaurants and I asked one of their franchisees what he does to provide good customer service. He shared the same belief I’ve...Read More
One thing I’ve realized as a motivational franchise speaker is that just because a business isn’t real, doesn’t mean it can’t inspire. Without the burden of actually having to make money with their fictional franchise concepts, Hollywood has brought to the public a number of memorable brands offering all kinds of insight. Let’s take a...Read More
Before I was a motivational franchise speaker, I was a franchisor and when my son’s preschool was about to go under, I immediately hired his teacher to manage my Edible Arrangements franchise. Jennifer actually had experience running a flower shop prior to becoming an educator and I saw how well she ran my son’s class. I...Read More
“So, how’s business?” I was interviewing a franchise owner prior to my keynote for his brand and inquired about how things were going. “Well, you know how they say most new businesses close within the first year? It’s been 18 months and we’re still here!” He had no idea how he was...Read More
What Franchise Magazine just published my article entitled “The Three Characteristics of Wealthy Franchisees” (in Volume 16, Issue 6). In the piece I discuss the three common traits I observed among the successful franchisees (whom I call “wealthy franchisees”) I interviewed for my book. Here’s what I noticed: Wealthy Franchisees keep a clear head. Wealthy franchisees...Read More
Just interviewed on the Enterprise Podcast Network to talk about franchise success and my new book, The Wealthy Franchisee. Host Eric Dye I discussed: The definition of a “wealthy franchisee” The most common myths about why top franchisees are succeed The most common problems I see among franchise business owners What makes top franchisees different...Read More
My work has allowed me to meet the top-ranked franchisees from a variety of industries and brands. When you speak to enough of them, you see what they all have in common. Is it hard work? Yes, they work hard. But so do other franchisees whose rankings aren’t as high. Do they...Read More
Just recored a message about NEXT-LEVEL thinking and peak performance mindset for the 5 Minutes for Me app. Click the image to download and listen. Read More
We’ve all heard the expression “What doesn’t kill you makes you stronger.” The idea is that working through adversity makes you tougher and wiser. Most of us grow not just from what we’ve experienced, but from what we’ve endured. It’s easy to embrace this idea once you’ve overcome adversity and are in a stable place....Read More
