Online Learning: Franchise & Management Training Courses
Elevate Your Business With Scott’s On-Demand Learning
Online Training for Owners and Managers
Scott Greenberg’s online training courses allow business leaders to learn at their own pace, and are packed with cutting edge strategies to grow your business, increase job satisfaction and skillfully manage your frontline teams. His online courses include easy-to-follow video learning modules, assessments, worksheets, guides, resources, optional expert coaching, and tools to help you run a better business and make more money.
Based on his popular books, The Wealthy Franchisee and Stop the Shift Show, Scott’s online training is perfect for business leaders, franchisees, and supervisors managing hourly teams.
Online Learning Programs
Wealthy Franchisee Business Breakthrough Program
Franchise Business Coaching & Tools
Ready to boost sales, inspire your team and take your franchise to the next level? It doesn’t matter whether you’re a brand-new franchisee looking to build a foundation for continued success, an established franchisee looking to take things to the next level, an aspiring franchise owner, or a franchise business manager…the content within this program will help you move forward fast!
Navigating the complexities of managing hourly workers can be a daunting task. But what if you could turn this challenge into your competitive advantage? Based on his new book, Stop the Shift Show, Scott unveils the blueprint for transforming your hourly workforce into a high-performing team—without breaking the bank. Drawing from real-world case studies, cutting-edge hiring metrics, and actionable workforce strategies, this dynamic presentation will equip you with the tools to attract, retain, and lead top talent.
Welcome to the Hourly Employee Management System (HEMS)
Transform your Approach to Managing Hourly Workers
Are you struggling to find and retain employees? Facing excessive turnover and low engagement? The Hourly Employee Management System (HEMS) is here to revolutionize the way you manage hourly workers. Created by Scott Greenberg, a seasoned expert in workplace performance, HEMS addresses the unique challenges of managing hourly staff with field-tested strategies and practical tools.
Why HEMS?
Managing hourly workers requires a different approach than managing salaried
employees. HEMS isn’t just a course – it’s a comprehensive system designed to equip
you with the skills and knowledge to excel in hourly workforce management.
About Scott’s New Book Stop the Shift Show
In Stop the Shift Show, Scott delivers an engaging blueprint that empowers you to trade judgment for curiosity, cultivating a workplace that thrives in the head, in the heart, and on the floor. Transform your business into a finely tuned, profit-generating machine, fueled by a loyal and motivated workforce.
Say goodbye to the headaches and hello to a high-performing super team. It’s time to turn your shift show into a smash hit!
Frequently Asked Questions for Online Coaching
Scott Greenberg is a renowned keynote speaker, author, and business coach dedicated to elevating leadership, team dynamics, and organizational resilience. With a wealth of real-world experience, including over a decade as a multi-unit, award-winning franchisee, he offers services tailored to empower business leaders and teams. His offerings include one-on-one coaching, online training, executive workshops, and dynamic keynote presentations.
As an online keynote speaker, Scott delivers engaging and impactful presentations that address critical business challenges. His keynotes are designed to resonate with diverse audiences and spark transformative change.
What is online coaching?
Online coaching is a focused, results-driven process in a virtual setting. It’s a structured conversation that improves how you think, lead, and perform. Through video conferencing tools like Zoom or Teams, Scott Greenberg helps franchisees and business leaders take consistent action toward better results. Unlike generic, pre-recorded content, Scott’s online coaching is interactive and creates immediate breakthroughs.
How is online coaching different from in-person coaching?
Online coaching offers the same depth and transformation as in-person sessions but with more flexibility and convenience. You don’t need to travel or rearrange your schedule to grow. You can receive high-level guidance from anywhere in the world.
Scott Greenberg’s virtual format is made for maximum engagement. His ability to connect through a screen is a direct extension of his work as an online keynote speaker. Whether coaching one-on-one or with a leadership team, Scott keeps the experience dynamic.
Who is online coaching for?
Online coaching is ideal for:
- Franchisees who want to stop getting in their own way
- Leaders who are ready to inspire their teams
- Business owners who want to work on the business instead of just in it
- Managers struggling with time, engagement, or culture
- Teams navigating change or launching new initiatives
Scott’s coaching is ideal for those ready to take ownership of their success. His coaching is for anyone who wants to grow as a thinker, leader, and servant of their brand.
What results can I expect from working with Scott Greenberg?
Clients who work with Scott experience meaningful change. Expect clearer thinking, stronger leadership, and better business results.
Common outcomes include:
- Greater alignment with the franchisor’s system
- More engaged and inspired teams
- A sharper focus on customer experience
- Better time management and decision-making
- Increased profitability through mindset shifts
Grounded in behavioral science and real-world franchise experience, Scott’s coaching delivers practical results. He helps clients identify what’s holding them back and coaches them to lead with confidence.
How do I know if online coaching is right for me or my team?
Ask yourself these questions:
- Are you following a proven system but still not getting the desired results?
- Are you working too hard but not seeing the payoff?
- Do you know your team could do more, but you’re unsure how to lead them there?
- Do you resist change or find yourself stuck in old patterns?
- Are you committed to growth but uncertain of what’s missing?
If you answered yes to any of these, online coaching with Scott Greenberg can help.
What makes Scott Greenberg's coaching different?
Scott Greenberg focuses on leadership and mindset rather than checklists and marketing tactics. He doesn’t talk at people. He guides them through transformation, one decision and behavior at a time.
What industries does Scott work with?
While Scott is best known for his work in franchising, his coaching has impacted leaders in a wide range of industries, including:
- Food service and hospitality
- Retail and consumer goods
- Health and wellness
- Home services
- Professional services
- Education and training
- Real estate and property management
Scott’s message is universal: Better results start with better thinking.
Is Scott's coaching only for franchisees?
Scott’s client base consists largely of franchisees, but his online coaching is not limited to them. He works with any business leader who wants to shift from working reactively to leading proactively.
That said, franchisees significantly benefit because Scott speaks their language. He understands the friction between franchisors and franchisees, particularly around trust, accountability, and system compliance. His experience allows him to help franchisees step into leadership while aligning fully with the brand’s expectations.
Scott also speaks as an online keynote speaker at franchise conventions, delivering tailored insights to help franchise systems run more effectively from the inside out.
What are some common challenges Scott helps clients overcome?
Most of Scott’s clients need a better approach instead of a new business plan. Here are some of the problems he helps solve:
- Lack of trust in the franchisor’s system
- Resistance to new initiatives
- Inconsistent leadership or poor team engagement
- Time mismanagement and constant firefighting
- Working in the business instead of on it
- Blind spots in communication, delegation, and accountability
- Failure to deliver a remarkable customer experience
Scott helps clients get out of their way. Through online coaching or targeted online training, he helps uncover the root issues and create lasting change.
Does Scott offer one-on-one coaching or team coaching?
Both. Scott offers:
- One-on-one coaching for individual leaders ready to grow their mindset, leadership, and business performance
- Team coaching for organizations wanting to raise the leadership level across the board
- Blended coaching and training packages for groups needing both strategy and accountability
Each engagement is customized based on goals, team dynamics, and desired outcomes. Scott adapts his approach to deliver what will help you move forward faster.
What does a typical online coaching session look like?
Every session with Scott Greenberg is structured, focused, and tailored to the client. Sessions typically take place over Zoom or another virtual platform.
Scott begins by identifying current challenges and desired outcomes. Then, through thoughtful questioning and strategic insight, he guides clients to uncover blind spots and make empowered decisions.
Unlike generic coaching conversations, Scott’s sessions are immersive. He draws from real-world experience and leadership expertise to help clients change how they think, lead, and perform. You’ll leave each session with motivation and a practical action plan.
How long are the coaching sessions?
Standard online coaching sessions are 60 minutes long, though the length can be adjusted based on the client’s needs. Some team coaching engagements may include shorter strategy sessions or longer workshop-style conversations.
Scott values your time. Every minute is used intentionally to drive insight, growth, and action.
How many sessions will I need?
That depends on your goals. Some clients see significant breakthroughs in just a few sessions, while others choose longer-term programs to sustain growth and reinforce new habits over time.
A limited series of sessions might be ideal if you’re looking for a powerful jump-start. Ongoing coaching provides structure and accountability if you want to create long-lasting transformation.
During your initial consultation, Scott will help you identify the best path forward based on where you are and where you want to go.
What happens between sessions?
Growth doesn’t happen only during sessions — it occurs in the space between. Scott encourages reflection, implementation, and feedback. You’ll receive follow-up questions, mindset prompts, or exercises designed to help you integrate what you’ve learned into real situations.
If you’re part of a larger coaching or online training program, your experience may also include resources, video content, or additional touchpoints to maintain momentum.
Is everything confidential?
Absolutely. Trust is the foundation of effective coaching. Everything shared in your online coaching sessions with Scott is kept strictly confidential. Whether you’re addressing personal mindset issues, leadership challenges, or team dynamics, you can speak openly and safely.
For organizations engaging Scott to coach multiple people or teams, boundaries and reporting expectations will be established clearly at the outset. The goal is always to protect client integrity while delivering maximum value.
How soon can I expect results?
Most clients begin noticing results after their first few sessions. The most significant shift starts with awareness. Once you understand what’s been holding you back, you’ll start making better decisions immediately. Some see quick wins like more motivated teams, increased focus, or a stronger customer connection. Others experience steady gains over time.
If you’re consistent, the progress becomes visible. Scott helps you build momentum through clarity, action, and accountability. You won’t be guessing your way forward. You’ll be moving with intention.
Does Scott use a specific coaching framework or methodology?
Scott’s coaching is guided by decades of business ownership, franchise leadership, and human performance experience. He doesn’t follow a rigid script. Instead, he meets you where you are and helps you go where you need to be.
Every session is structured but flexible. You bring the challenges. Scott brings the questions, insights, and strategy to move you through them. He focuses on mindset first because how you think determines how you lead, serve, and succeed.
What mindset shifts are clients expected to make?
Scott helps clients shift from blame to ownership, from hesitation to confidence, and from working reactively to leading proactively.
Here are a few of the most common mindset shifts clients make:
- From resisting change to embracing it as a growth tool
- From second-guessing the franchisor’s system to trusting and following it
- From managing people to leading them
- From chasing customers to serving them better than anyone else
- From burnout to balance through better time use
When you shift your thinking, everything around you improves — your team, your culture, and your results.
How does coaching impact leadership, team engagement, and customer satisfaction?
Coaching starts with personal development, but the ripple effect goes far beyond the individual. Leaders who think more clearly and lead more intentionally create healthier, more productive teams.
Here’s what you can expect:
- You’ll communicate more clearly. Your team will respond with more buy-in.
- You’ll set expectations with confidence. Your team will rise to meet them.
- You’ll handle challenges without panic. Your team will feel safer and more focused.
- You’ll model service. Your team will deliver it.
- You’ll create a better culture. Your customers will notice.
Scott’s coaching helps you shift from managing your business to genuinely owning it, and that ownership transforms everything downstream.
Does Scott offer online training programs?
Yes. Scott Greenberg offers online training programs that deliver practical strategies to elevate leadership, team performance, and customer service. These sessions are built for busy professionals who want growth without disruption.
Each training is clear, relevant, and rooted in real business challenges. Scott combines expert insights with actionable steps that you can implement immediately.
Online training can be customized by topic and format. You can choose one-time sessions or a series that builds over time. Either way, the focus stays on helping you and your team think better, lead stronger, and serve smarter.
What topics does he cover in his online training?
Scott’s online training focuses on the people side of performance. Topics include:
- How to shift mindset for better decision-making
- Leading your team with purpose and clarity
- Trusting and following the franchisor’s proven system
- Motivating and retaining employees
- Delivering a customer experience that drives loyalty
- Managing time and priorities as a business leader
These are training sessions built to create change. Scott gives you tools you can use on the same day and a clear path to apply them in your business.
Can Scott deliver a keynote virtually?
Yes. As a seasoned online keynote speaker, Scott knows how to capture attention and inspire action even through a screen. His virtual keynotes are engaging, personalized, and built for impact.
Whether you’re running a national conference, a regional franchise meeting, or a team summit, Scott brings energy and insight to your event. He customizes each keynote to match your goals and your audience.
What's the difference between his online coaching and his online keynote speaker sessions?
The difference comes down to depth and format.
- Online coaching is interactive and personalized. It’s designed for individuals or small teams that want real-time problem-solving, strategy, and accountability.
- Online keynote speaker sessions are for larger groups. These are structured presentations focused on big ideas and major takeaways. They’re built to spark momentum and start meaningful conversations.
A keynote can ignite the room. Coaching helps carry that spark forward. Some clients start with a keynote and move into coaching. Others do both simultaneously. Scott can help you decide what’s best based on your goals.
Can keynote presentations be customized for our audience?
Yes. Every keynote Scott delivers is customized. He works closely with event organizers, franchise leaders, and business owners to understand the audience’s mindset, current challenges, and desired outcomes.
Customization isn’t just about inserting your company name into slides. It’s about aligning the message with what your people need to hear right now. Whether your group needs a wake-up call, a morale boost, or a shift in thinking, Scott will build a keynote that meets the moment and moves your audience to act.
How do I book Scott for online coaching or a keynote?
Booking Scott is simple. Start by visiting and submitting a short inquiry form. From there, Scott or a member of his team will schedule a discovery call to learn more about your goals. The process is quick, transparent, and collaborative.
Once Scott understands your needs, he’ll provide a tailored proposal that outlines the best path forward.
What is the investment for coaching or speaking?
Scott’s pricing reflects the impact and value he delivers. Every program, whether it’s one-on-one coaching, team development, or a keynote presentation, is made to create measurable results.
Rates vary based on the scope, duration, and customization required. While Scott is not the least expensive option, clients consistently say the return on investment is clear. When franchisees lead better, teams perform better — and businesses become more profitable.
If your goal is long-term improvement rather than a quick fix, the investment pays off quickly.
Are there packages available?
Yes. Scott offers a range of packages depending on your needs. These include:
- One-on-one coaching packages (monthly or multi-session)
- Team coaching bundles
- Leadership training series
- Keynote and follow-up coaching programs
- Online training plus accountability sessions
Custom bundles can be created for franchise systems, executive teams, or any business seeking structured, ongoing development. You’ll receive a plan tailored to your goals and timeline.
Do you offer free consultations?
Yes. Scott offers a complimentary discovery call for qualified individuals and organizations. This call is not a sales pitch — it’s a strategy session.
You’ll discuss your challenges, define what success looks like, and determine if Scott is the right coach or speaker for your situation. If he’s not the best fit, he’ll point you in the right direction.
The goal of the consultation is to ensure that you’re investing in the right support at the right time for the right reasons.
What platforms does Scott use for coaching or keynote delivery?
Scott is platform-flexible. He regularly works on:
- Zoom
- Microsoft Teams
- Google Meet
- Webex
- Other enterprise platforms as needed
He also collaborates with your event or IT team to ensure everything runs smoothly. The technical side is handled with care and precision, no matter the event. This means you’ll spend less time troubleshooting and more time getting results.
