Welcome to the Hourly Employee Management System (HEMS)
An online management course and certification to help you:
- Improve Staffing & Recruitment Efforts
- Increase Retention & Employee Engagement
- Build a Loyal Workplace Culture
- Boost Employee Performance
Transform Your Approach to Managing Hourly Works
Are you struggling to find and retain employees? Facing excessive turnover and low engagement? The Hourly Employee Management System (HEMS) is here to revolutionize the way you manage hourly workers. Created by Scott Greenberg, a seasoned expert in workplace performance, HEMS addresses the unique challenges of managing hourly staff with field-tested strategies and practical tools.
Why HEMS?
Managing hourly workers requires a different approach than managing salaried employees. HEMS isn’t just a course – it’s a comprehensive system designed to equip you with the skills and knowledge to excel in hourly workforce management. Here’s
what sets HEMS apart:
- Focused on Hourly Workers
- Field-Tested Strategies
- Generational Insight
- Real-World Profiles
- Immediate Impact
Who is HEMS Designed for?
HEMS is designed for managers, business owners, and franchisees who:
- Struggle to find and retain quality employee
- Experience high turnover rates
- Aim to improve employee motivation and performance
- Seek to build a strong, cohesive team culture
- Want to implement effective coaching and leadership strategies
Earn Your Certificate
By completing the HEMS program, you’ll become a certified HEMS manager. This certification signifies that you have mastered a proven system for managing hourly workers effectively and are equipped to bring out the best in your team.
Group Certification & Cohorts Feature
For companies looking to certify groups of managers, HEMS offers
- Bulk/Group Certification Discounts
- Cohort Learning
- Group Discussion Questions
What You’ll Learn
HEMS covers five essential disciplines for mastering hourly employee management:
Refine Your Management Style
This module helps you reflect on your own management philosophy and habits. You’ll
identify ways to improve and expand your approach so you can lead more effectively.
Key Takeaways:
- Discover your leadership style and its impact.
- Develop more self-awareness.
- Learn the difference between typical managers and top managers.
- Manage your time with more focus on what matters.
- Increase your influence over employee behavior.
- Change your leadership style as needed.
Design Your Culture
Learn to create a positive and productive workplace culture that promotes more
teamwork, loyalty, and retention.
Key Takeaways:
- Learn what culture actually is (and isn’t) and understand the elements of a strong
workplace. - Assess your current culture and implement strategies to improve it.
- Bring values off the mountaintop and onto the floor.
- Create workplace norms that employees will work to protect.
- Learn welcome customs that get new employees excited to work for you.
Build Your Team
Master the art of hiring, staffing, interviewing, and selection to build a robust and high-performing team.
Key Takeaways:
- Streamline your hiring process.
- Write better help-wanted posts.
- Learn interview scheduling strategies to increase candidate show-up rates.
- Conduct better job interviews using better questions and selection techniques.
- Build a cohesive and efficient team.
“The tools and strategies provided by HEMS are practical and easy to implement. We saw immediate improvements in our team’s performance.”
— John Smith, Retail Store Owner
Coach Your Team
This module focuses on Scott Greenberg’s powerful 30-Second Leadership™ method
to provide quick, effective coaching that drives performance.
Key Takeaways:
- Learn the two separate indicators for measuring employee performance.
- Assess employees for hard skills and soft skills separately.
- Learn the 4-step process for training employees to maximize knowledge retention and skill mastery.
- Acquire tools for boosting employee confidence and enthusiasm.
- Help great employees stay great.
- Use our color model to determine the best coaching for each situation.
- Use the 30-Second Leadership Employee Tracking Tool to measure performance
and detect individual and team trends. - Speak a common language among managers to describe employee performance
levels.
Motivate Your Team
This module is a deep discussion about what actually makes hourly workers care and
want to work at their best even without supervision.
Key Takeaways:
- Assess your current motivation strategies.
- Identify and appeal to your employees’ values.
- Learn the different types of motivators and when to use them.
- Communicate feedback in a way that promotes confidence and growth.
- Conduct one-on-one meetings that keep employees engaged.
- Develop a structured approach to employee recognition.
Course Structure
The HEMS system is designed for flexibility and depth:
- Modules: Five comprehensive modules featuring videos, slideshows, reading materials, worksheets, quizzes, and tools.
- Deeper Dive: Additional materials and cohort discussion questions for a more in-depth exploration.
- Self-Paced: Move through the system at your own pace, ensuring you can apply what you learn immediately.
- Certification: Complete the program and become a certified HEMS manager, recognized for your expertise.
“Scott’s insights and real-world experience make this system invaluable. We’re now retaining top talent and seeing better results.”
– Emily Johnson, Franchisee
Real-World Insights
In addition to Scott’s personal experience, HEMS draws on insights from thriving hourly work environments across various industries such as:
- Restaurants
- Hospitality
- Retail
- Manufacturing
- Home Care
What’s Included
The course includes profiles from multiple high-performance hourly workplaces and identifies the practices and tactics that give them their edge, ensuring the strategies you learn are practical and proven.
- Video Lessons
- Comprehensive Reading Materials
- Interactive Worksheets
- Quizzes and Tools
- Final Assessment
- Digital Completion Certificate
- Six-Month Access to all Instruction Materials
Sample Course Material
Watch a Sample Video Lesson
Get a preview of the engaging and informative video lessons included in the program.
Download a Sample Worksheet
Experience the practical exercises that will help you apply what you’ve learned.
About Scott Greenberg
Scott Greenberg is a renowned workplace performance expert with years of experience in the franchise industry. Author of Stop the Shift Show, Scott has helped countless businesses improve their management practices and achieve remarkable results. His field-tested methods and engaging teaching style make him a trusted resource for managers and business owners alike.
Investment
Enroll in the HEMS certification course for the INTRODUCTORY RATE OF $499.
Contact us to inquire about bulk certifications and cohort instruction for your organization.
This investment in your professional development will pay dividends in improved employee performance, reduced turnover, and a more motivated and loyal workforce.
Ready to Transform
Your Team?
