Customer Service Archives - Scott Greenberg Motivational Speaker

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Customer Service
Business Resilience
We’ve all heard the expression “What doesn’t kill you makes you stronger.” The idea is that working through adversity makes you tougher and wiser. Most of us grow not just from what we’ve experienced, but from what we’ve endured. It’s easy to embrace this idea once you’ve overcome adversity and are in a stable place....
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Franchisor Support
Stop Upselling & Start Upserving How to Grow Your Business With Better Service Instead of Just Bigger Sales “Would you like fries with that?” Whether you eat fast food or not, you’ve heard this question a thousand times. You go somewhere to buy something, and they try to sell you something additional. Upselling, also known...
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Business have always complained about competition. But now that you can buy products and services more conveniently and cheaply on the web, how can a brick-and-mortar business compete? The same way they always have — by providing customers with a superior experience they can’t get anywhere else.
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Scott Greenberg Motivational Speaker