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Overcoming the ‘kids these days’ effect

How to avoid owner entitlement with younger employees Before I became an employee hiring and retention speaker, my first real job at age 13 was working at our family ice cream store in San Diego’s popular Seaport Village. The store was run by my grandfather, who learned how to lead people serving in the U.S. […]

cover of the book Stop the Shift Show with a person punching a time card in a clock

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