Building Rapport: Don’t Look In The Mirror, Be The Mirror!
The most important thing you can do to influence people is to establish rapport with them. When people like you and feel more comfortable with you, it’s way easier to move them to action. It’s easier to sell to them, to get their vote, to get the job or even to get the date. So […]
Living With Integrity
To have integrity is to always do that which you believe to be right and true to who you are. Few people actually live this way. On a daily basis we are tempted with opportunities to stretch the truth or serve ourselves at someone else’s expense. To be an effective leader over a long period […]
Influencing People: Winning Peoples’s Respect
Many people put in a leadership position assume their title will win the respect and loyalty of others. They quickly learn that title alone will not do the trick. Think about how many people have been put in charge of you that you didn’t respect. If you’re a leader, you must win others’ loyalty. Who […]
Influencing People: Catch Them Doing Something Well
Keep an eye on the people you lead and catch them doing something well. Many people (including parents, teachers, coaches – even our friends) only comment on people’s mistakes. A few years ago I did a survey of all the employees at a chain of restaurants and discovered that the number one thing people want […]
Increasing Your Personal Power
As a speaker, I think of myself less as a teacher than I do a student. Every time I speak I’m just giving a book report. But I’m always reading, watching and asking questions. It really makes a difference for me not only as a speaker, but as an ambitious person. I’ve learned that leadership […]
Helping Others: The Best Advice — None!
In the movie “My Best Friend’s Wedding,” Julia Roberts sets out to stop the marriage of her best friend, in hopes he’ll marry her instead. Her other buddy, played by Rupert Everett, watches disapprovingly. Interestingly, he continues to offer his friendship without judgement. When things get too tough to handle, he arrives to be with […]
