In this episode Scott Greenberg joins us to talk about his award winning journey as a keynote speaker, performance coach AND hugely successful multi-unit franchisee. Scott waxes lyrical about his passion for franchises and how he helps them focus down on their soft skills and mindset, ultimately helping them uncover their own secret sauce.

Aristotle's three modes of persuasion are useful for attracting new talent.

How to avoid owner entitlement with younger employees.

Treating customers the way you want to be treated is a terrible idea. Here’s what you should do instead.

Following the franchise playbook is a prerequisite to success. It’s another factor that separates the good from the great